Konica Minolta has honored Meridian with its prestigious Pro-Tech Service Award for 2023. The Pro-Tech Service Award acknowledges Konica Minolta service providers who exemplify an extraordinary dedication to providing excellent customer support and satisfaction.
To be considered for the award, recipients must showcase outstanding performance in the following five areas:
- Technical expertise
- Inventory control
- Dispatch systems
- Management skills
- Customer satisfaction
Konica Minolta has this to say about the award:
“The Pro-Tech Service standard is challenging – and the evaluation procedure is rigorous and far-reaching. This rigid standard is the reason our Pro-Tech Award has become such a powerful symbol of dedication and proficiency. Attaining Pro-Tech certification and becoming a member of the elite Pro-Tech group is indeed an honor.”
Benefits of Partnering with a Pro-Tech Certified Service Provider
The Pro-Tech award gives our customers a distinct advantage - the confidence that your partner possesses the expertise and technical training to ensure your business equipment operates at peak performance.
Here are some additional benefits of working with a Konica Minolta Pro-Tech Certified Service Provider:
- Customer-oriented service policies and procedures
- Faster service response times (quicker than the industry average)
- Robust preventive maintenance programs to ensure superior performance
- Inventory control systems for immediate access to replacement parts and components
- Extensive training programs to maintain the highest level of expertise
- Certified and experienced personnel trained on your specific products
Ready to Partner with an Award-Winning Service Provider?
For over 35 years, Meridian has provided our valued customers across Washington DC, Virginia, and Maryland with superior technology solutions and services. From IT consulting and managed print services to imaging equipment sales and maintenance contracts, we strive to be the best in the industry.
We are honored to receive this recognition from Konica Minolta and look forward to continuing our excellent relationship with them and providing our clients with the best service possible.